It’s one thing to know that people are talking about your brand or content on social media. It’s another to know how they feel about it and what else they want. That’s what Viralheat, a social media marketing and analytics platform, wants to know.
They process over 1.5 billion social mentions a day and using their algorithms, are able to decipher sentiment and brand affinity. Recently, they put their data and process to work for Variety magazine, who’s using it to power vScore, which measures an actor’s value based on the sentiment around them on social media. Here’s how they put it: