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Using the second screen to fix your TV, meet FixYa

There’s a new second screen app on the market and it’s not meant to be a viewing companion. FixYa for iPhone, iPod Touch and iPad, “ is a community based trouble-shooting resource that provides consumer-generated, practical product tips to help consumers solve problems on 8 million products,” including TV related products. Next time your TV is broken, your DVR isn’t working right, or you want to try and mount your new flatscreen on your own download this new video-based fix-it app.

FixYa’s TV help is huge. The free app asks you to do a few simple things if you have a problem.

  1. Choose the product category from 36 general groupings
  2. Shoot a video from your smartphone explaining the issue
  3. Receive a response from a FixYa expert on how to solve the issue

Next time you’re about to chuck your remote out the door, or throw your DVR on the pavement, take a deep breath and use your second screen device to try and solve the problem.

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TV Everywhere is Making Authenticated Content Easier to Access

TV EverywhereTV Everywhere is the technological ability to watch whatever you want, whenever, however you want it (from your phone, tablet, laptop, etc.). It’s included as part of your cable subscription service, so it comes at no extra charge to you. The best part is that it is easy. The TV Everywhere site (http://www.youcouldbewatching.tv/) by CTAM (Cable and Telecommunications Association for Marketing) will guide you through the log-in and authentication process online and direct you to the individual cable and networks apps so that you can start watching TV everywhere.